With market conditions stabilizing and a renewal of innovation with technology, many construction companies may be considering making a big switch to a new piece of software—whether it is for tried-and-true processes such as bidding and estimating or enhancing collaboration across the project team. No matter what technology is being evaluated, construction companies need to do a deep dive into research to assess not only the software, but also the technology provider.
Selecting a construction-software provider isn’t just about finding the best technology. In addition to the functionality of the product, construction companies are more often considering the reputation of the software provider, in addition to the types of training and support offered.
When evaluating the providers on the market, partner programs and enhanced customer service are all factors driving the industry toward particular vendors.
Consider this: Bluebeam Software, www.bluebeam.com, Pasadena, Calif., offers a Bluebeam Crash Course, which is a channel partner program aimed to help solution providers and resellers understand the technical aspects of Bluebeam’s PDF creation, markup, editing, and collaboration solutions.
While the program isn’t necessarily directly for the end users, contractors do end up benefiting, as resellers and solution providers are more informed due to a 12-hour training program. All in all, Bluebeam is looking to keep its employees and partners informed.
Another means to keep construction companies informed is via the Web—a common tool contractors use to gain access to new information and research new software companies. Technology providers with a Web presence that is easily accessible on both mobile devices and desktop computers give contractors access to information in any format.
Yesterday, On Center Software, www.oncenter.com, The Woodlands, Texas, launched its new Website with responsive design for mobile devices and desktop computers. The company says the Website is designed with contractors in mind, with easy access to peer recommendations, tutorials, testimonials, and more.
On Center Software recognizes the construction industry relies on peer recommendations when selecting new software and has created its new Website designed around the idea of allowing contractors to easily access this information—on any type of device.
No matter how good the price or technology, if the software vendor can’t back its claims up with good customer service, contractors may move on to a different technology providers. Choosing a new piece of technology isn’t an easy feat. It requires quite a bit of market research, as there are many factors to consider.
Interested in learning more about technology selection, deployment, and usage trends in the construction industry? Don’t miss this year’s Constructech IT Playbook, which delves deep into IT trends in the market, examining factors such as BIM (building information modeling), mobile, cloud, and more.